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Privacy Policy

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Last Updated: December 15, 2025

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\r\n Thank you for choosing VirtuoTech Services LLC (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a service, or use any of our digital tools.\r\n

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\r\n By using our website or services, you agree to the terms outlined in this Privacy Policy.\r\n

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1. Information We Collect

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We collect personal information to provide you with reliable services, communicate effectively, and improve your experience.

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a. Information You Provide Directly

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This includes:

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• Name
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• Email address
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• Phone number
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• Billing and mailing address
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• Preferred service date and time
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• Service details or descriptions you submit
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• Photos or files you upload (optional for troubleshooting)
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• Payment details (processed securely by third-party processors)
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b. Automatically Collected Information

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When you visit our website, we may automatically collect:

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• IP address
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• Browser type and device information
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• Pages visited and time spent on our site
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• Cookies and tracking data
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• Approximate location data
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c. Information from Third Parties

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We may receive information from:

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• Payment processors (e.g., Stripe, PayPal)
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• Booking and scheduling platforms
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• Review platforms
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• Analytics and marketing tools
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2. How We Use Your Information

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We use your information to:

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• Process bookings and provide requested services
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• Communicate with you about your appointment or support request
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• Send confirmations, invoices, and important service updates
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• Improve our website, services, and customer experience
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• Monitor website performance and security
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• Comply with legal, tax, and regulatory obligations
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We do not sell your personal information.

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3. How We Share Your Information

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Your information may be shared only in the following situations:

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a. Service Providers

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We may share information with trusted vendors that help us operate our business, such as:

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• Payment processors
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• SMS and email communication tools
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• Cloud hosting and storage providers
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• Scheduling, CRM, and ticketing systems
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These parties are required to protect your information and may only use it to provide services to us.

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b. Legal Obligations

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We may disclose information when required to:

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• Comply with applicable laws and regulations
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• Respond to lawful requests from authorities
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• Protect our rights, property, safety, or that of others
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c. Business Transfers

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\r\n If VirtuoTech Services LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.\r\n

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4. Cookies & Tracking Technologies

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\r\n We use cookies and similar technologies to improve your experience, including:\r\n

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• Remembering your preferences and settings
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• Understanding how our website is used
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• Improving performance and security
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• Supporting basic analytics and marketing
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\r\n You can control or disable cookies through your browser settings, but some features of the site may not function properly if you do so.\r\n

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5. Data Protection & Security

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\r\n We implement reasonable technical and organizational measures to protect your personal information, including:\r\n

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• Encrypted connections (HTTPS)
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• Secure third-party payment processing
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• Access controls and authentication for internal systems
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• Regular monitoring for unusual or unauthorized activity
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\r\n While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.\r\n

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6. Your Rights

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Depending on your location and applicable law, you may have the right to:

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• Access the personal data we hold about you
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• Request corrections to inaccurate or incomplete data
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• Request deletion of your personal information (subject to legal obligations)
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• Object to or restrict certain types of data processing
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• Opt out of marketing communications at any time
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• Request a copy of your data in a portable format
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\r\n To exercise any of these rights, please contact us at\r\n support@virtuotechservices.com.\r\n

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7. Data Retention

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\r\n We retain your personal information only for as long as necessary to:\r\n

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• Provide the services you requested
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• Maintain accurate business and financial records
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• Comply with legal, tax, and regulatory requirements
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\r\n When information is no longer needed, we take reasonable steps to securely delete or anonymize it.\r\n

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8. Children’s Privacy

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\r\n Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.\r\n

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9. Third-Party Links

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\r\n Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.\r\n

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10. Changes to This Privacy Policy

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\r\n We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes indicates your acceptance of the updated Policy.\r\n

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11. Contact Us

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If you have any questions or concerns about this Privacy Policy, you can contact us at:

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\r\n VirtuoTech Services LLC
\r\n Email: support@virtuotechservices.com
\r\n Phone: (513) 341-8519
\r\n Website: virtuotechservices.com
\r\n Cincinnati, Ohio, USA\r\n

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