Network Troubleshooting & Repair – Intake Full Name * Phone Number * Email Address * Service Address (City, State) * ZIP Code * What type of location is this? * Home Small Business Office / Commercial Other If Other, please describe your location What issue are you experiencing? * Internet keeps dropping or unstable Slow network speed Wi-Fi not working Devices won’t connect Router/modem issues Ethernet wiring problem No internet at all Printer or shared device not connecting Network security concern Need full network setup I’m not sure — please diagnose Describe the problem in detail * Have you contacted your ISP? Yes No What did the ISP say? What type of internet connection do you have? Spectrum Cincinnati Bell / Altafiber T-Mobile Home Internet Verizon Home Internet AT&T Other If Other, provider name Network Equipment Present Modem Router Mesh Wi-Fi system Network switch Ethernet wall ports Security system connected Smart home devices Business server or NAS Upload Photos (optional) Drop a file here or click to upload Choose File Maximum file size: 516MB Preferred Date of Service * Preferred Time Window * Morning (9 AM – 12 PM)Afternoon (12 PM – 3 PM)Evening (3 PM – 6 PM)Anytime Is this issue urgent? Yes, as soon as possible No, flexible Just getting a quote How would you like us to contact you? Phone Call Text Message Email Any additional notes we should know? Acknowledgment & Consent * I understand that diagnostics and repair services may include a service call fee, which will be discussed before any work begins. Submit If you are human, leave this field blank.
